Hello fellow scientists,
I work in a hospital where a lot of processes are digitalized (e.g., electronic health records, QR-code assisted workflow for prescribing medication etc.). I am looking for research on whether the failure (as in, acute breakdown) of such systems and returning to analog systems (e.g., documenting charts on paper, filling prescriptions per hand, etc.) does increase the number of errors made or the number of adverse events that occur. Furthermore, I would like to know if the number of errors / adverse events would be higher than they were before implementing the digitalized workflows.
I have been scouring the literature for several days now, without success. Does anybody, perchance, know more on the subject, and can you point me in the right direction?