I look after vulnerable people as a Security Warden supervising Homeless Hostels at night. We sometimes have persons prone to epileptic seizure. My First Aid course just told me to clear the area around them, then speak to them reassuringly.
I was told that if they fit for longer than 5 mins, call an ambulance or if, after the fit ceases, they do not recover within another 5 mins [10 mins total]; again, call an ambulance.
Is this all there is to know ? Is there any more I can do for them ?
[Addition After Posting: I have since spoken to an epilepsy sufferer and she has told me that during seizure her worst problem is a sense that the convulsion will never end, that she is stuck in it and cannot get out. She describes fighting against it to try and control it. She told me all she needs is for someone to touch her lightly on the shoulders, to look into her eyes and just to speak her name and reassure her that it will all soon be over. I know that in some cases seizures can be quite a physical thing but I am not aware they are ever 'violent' as such, so what she requests sounds, to me, quite reasonable.]